Our best friends/neighbors referred this business when we had an issue with the water pressure in our kitchen sink. David was our technician, he was extremely knowledgeable and advised us that our 9 year old faucet could be changed out with a new and improved one for better overall function. We also inquired about servicing our tankless water heater. David flushed/serviced our water heater, which helps to preserve its longevity. My husband picked out and picked up new faucet, and David’s partner Mario installed the faucet simultaneously. We also expressed an interest in a whole house filtration system because the water is hard in our area. We were informed it would take several hours to install, and the team was able to take care of this on the same visit. We are looking for any excuse to take a shower just because the water makes our skin feel so good. If you are in need of an honest, skilled, hardworking plumbing team then give these guys a call.

Stephanie L.

Super friendly, mask/gloves, followed guidelines, very thorough and got the job done way quicker than we expected. Very satisfied with their service and will be calling them again for future fixes.

Bree P.

Preferred Plumbing had a great response time. And they resolved my issue quickly. The communicated very well so that I knew exactly what they were doing.

Kris E.

Our shower wasn’t working . Im happy with the work that was done. Thank you for coming by so quickly.

Aide B.

I got a leak in my kitchen faucet and due to my circumstance I needed it fixed right away. So I looked on Yelped and called these guys. David advised me Mario would come take a look and give me a quote within 45min. Didn’t take long before Mario showed up (with a mask), checked the problem and gave me a quote. I agreed to the quote and within an hour he was done and problem gone. Mario was good at explaining to me what needed to be done and afterward was very thorough in making sure the leak was indeed fixed. He was also kind enough to check the other valves and tubes under the sink to make sure that was the only problem. While he was doing that, he helped me reroute a unrelated tube to give it better flow. Very thoughtful! Anyways, great people to work with!

William C.

I had issues with shut off valves under a bathroom sink and they were able to fix it without having to make a big job out of a smaller one. I was grateful for that. They were timely and polite I would recommend.

Dan G.

They were very knowledgeable and able to attend to my needs in a timely manner. I would definitely use them for all my future plumbing needs.

Lynnette G.

Friendly customer service, got same day appointment for tankless water heater flush. David showed up in mask taking Covid precautions. On time and professional. Will continue to use them.

Carina A.

This company was very timely, very professional and did the job quickly and painlessly. Thank you to David, Jason and Mario!

Audrey C.

My toilet has not been working very well lately. Water was running slow and toilet was clogged in a regular basis. I called Preferred Plumbing and Mario showed up in an hour. He removed the toilet and took out long roots from the drain line which is at least 5 feet long. OMG it’s like growing a plant inside the toilet. I am very happy the problem is fixed.

Now my toilet is running like brand new again!!!

J J.

Mario came in to work on our kitchen plumbing that needed some heavy work. He completed it earlier than expected and most importantly was kind and respectful. In Addition, David was a pleasure to speak with when we called to let them know our issue.

Would definitely recommend!

Mayra M.

David responded to my house within minutes!!! He was able to quickly assess the problem we were experiencing and provided appropriate recommendations and referrals for remediation of damages caused by our plumbing issue. David was very professional, honest and very friendly. I would recommend Preferred Plumbing, especially David, to all of my family and friends!!! If you are near the Chino / Chino Hills area and experience a plumbing problem, just call this company!!

Brian J.

Our home was built in 1957 and has the original plumbing. Our property is surrounded by trees and plants. Our plumbing is a mess! We were referred to Jason and David at Preferred Plumbing by a friend. Boy are we glad that we did! They were extremely fast with their initial contact and setting up the estimate for the next day. They came promptly when they had said they would and listened patiently as we explained allll the things wrong with our plumbing. They were helpful in breaking down what could be done to alleviate some major issues and then how we could eventually take on a much bigger more complete overhaul of the plumbing. Our home has never had a main drain clean out for the plumbing (yikes!!) so these amazing guys dig through concrete and about 3 feet of super hard packed dirt to get us a mainline clean out. Mario, the technician who did the majority of that incredibly difficult work himself, was such a hard worker. We will have to do some more work when we are financially able to do so so we decided not to repave over where they dug up the concrete (which they had offered to do as part of the initial estimate). Instead, they filled in the giant home with dirt, packed it tight, laid the slabs of concrete back in place, swept up and took away all debris, and basically left it better than they found it. They explained what they were doing every step of the way and never pressured us to do more than what we were prepared to do. Oh, and our toilets are flushing and our shower is draining like we’ve never seen them do before!! It is never pleasant to deal with plumbing for any reason, but the guys at Preferred Plumbing sure made this as painless as possible. Highly recommend this company!!

Elizabeth C.

My main sewer line was backed up and overflowing onto my front yard each time I used the water in the house. I was working with the city to confirm the coverage for the repairs required to rectify the issue and, needed the line cleared out so the city could run their camera to confirm where the blockage was located and what was causing it. Time was of the essence and would make the difference of days and possibly a week or more of getting the city to come back out to my property the same day and get the ball rolling for scheduling of the repairs. I called Preferred Plumbing and Rooter Service and they were able to come to my property within an hour of my call! This was highly impressive being it was a Monday – a busy day I’m sure. The gentlemen made it out to my house in just minutes short of an hour. They were professional, polite (humble) and very patient with that main line! David (I did not get the name of his partner) worked diligently and efficiently, and ran their line for 75 feet. By their diligent actions, it was enough to get the city to come back out to my house on the same day to confirm what they needed. This will be the plumbing company I will use for my future plumbing needs, as they are honest, reasonably priced and their work is good quality. Thank you, Preferred!

Liza S.

Had an issue with our tankless water heater last week. David came out to assess and provided us with great service, advice, and recommendations. Thank you for the great service! We will definitely turn to your services again for any future needs and issues.

Sonny E.

Had a water leak under the slab from front of the house late in the afternoon called another company which came and gave me a crazy quote w/o really assessing the problem and wanted to just dig out and change the whole water main but I knew it was only a section close to the house. No thanks when someone tells you off the bat they have been doing it for x amount of years? Who cares if they don’t even do the basic common sense assessment. Called Preferred Plumbing as a referral from a co worker at about 630 pm, David responded via text set up appt next day at 9 am.. He came checked the where the leak was really coming from and found the previous owner added a water line from the main for irrigation to the backyard that I don’t use anymore. He gave me an honest quote way less from the previous guy. Instead of just cutting off the supply by capping it, he went ahead and rebuilt the new section. Mario and Jason also came to help out. They did a great job. Really nice guys, explained the process and answered questions. Would recommend.

Patrick C.

Per my husband who uses Yelp vicariously through me:

Professional, courteous, expedient and safe team to work with. They handled a major project for my parents property with during this pandemic time in protective gear. And unbelievably finished it most of it in the same day. Only to return the next day for a few hours for the finishing touches. Extremely happy with their work and will absolutely call again for any plumbing needs.

Ka Kit Y.

Stephanie H.

I live in eastvale. This company sent Hugo as a plumber for helping me to set up my water softener I bought 2 years ago. He overall did a great job, and paid attention to every details! His price is not that pricey at all, he originally quoted me cheaper cheaper but he had to raise my water pipe structure looks kinda weird, and had to re-organize the whole thing. I’d definitely recommend him to anyone!

Ka Kit Y.

I called a few plumbers, however preferred plumbing made the effort to contact me back immediately and we were able to set up a convenient appointment. David was very knowledgeable and Efficient- fixed my main concerns and took care of a few other items that had been outstanding since my home purchase. Worked with me to explain what he was going to do and completed job without issue.

At the last minute, I added a few minor tasks and my requests were taken care of! Excellent customer service and knowledgeable regarding their craft.

Thanks very much! I will use preferred again for my plumbing needs.

Cathy B.

David was great! Attentive to detail and did an awesome job changing my water pressure regulator. I highly recommend Preferred Plumbing for any plumbing needs. A+ service!!

Mario R.

I needed my drain snaked and cleared out in the laundry room. The two plumbers that came were very polite, professional, and efficient. They showed up on time and offered a fair price. I would definitely recommend this company to anyone.

Jennifer S.

2 of our bathtubs and 2 of our sinks were clogged and they came and took care of it right away. The guy was super friendly and even helped us with our hot water situation. Customer service was on point and would definitely recommend their services! Thank you!

linda s.

Had a clogged toilet. Too busy to fix myself so we called a plumber. While they fixed the clog, when they reset the toilet back over the drain, we discovered it to be wobbly. They were very responsive, came back quickly (literally within 10 minutes) So far, so good!

If you like responsive service with a guarantee to get it right, this is a five-star review. I’m holding back a star only because of the initial work and the price was a bit high.

I WILL USE THEM AGAIN based on the responsive service and commitment to getting it right. That’s always worth a few extra bucks. They were also very personable in their approach to resolving the issue.

Randy C.

David and his crew arrived on time, assessed the problems and finished the job. They did an outstanding job and kept me in the loop as to what they did and why they did it. I’m no expert in this field but I do know how professionals act and they are pros!

Tom I.

Had really great service. I received a text letting me know the technician was on his way. Very professional and nice staff. Was able to diagnose and fix issues quickly.

Lance S.

David and Jason showed up in less than 30 minutes on a Saturday. Very professional and knowledgeable. Thank you! I have an expensive decision to make in the next couple of days. I always get a second/third opinion but Preferred Plumbing will receive serious consideration.

Carlos S.

We had the upstairs shower backing up to the downstairs bathroom. We have a home warranty coverage but they were not able to get anyone out until morning. We had an urgent need for immediate repair due to an elderly parent. Submitted various requests for quotes from nearby businesses. PP responded in ONE MINUTE and the response included immediate availability with a FREE ESTIMATE!! They were at our home 1 hour and 2 minutes after the initial point of contact!!! This was IMPRESSIVE and appreciated due to our circumstances. Jason and Mario were quick, professional and sooo reasonably priced!! They diagnosed and attempted to deliver the most economical repair but found an unexpected problem while diagnosing. They had me look at the camera alongside them and explained in detail what was happening. From the time of arrival to completion was 1 hour and 20 minutes. They also did a great job explaining future items for consideration with pricing and cleaned up nicely after themselves. We are so happy with their service, we have added their business and number to our contacts- even though we hope to not “need” this service again

Mrs M.

I had a sewage pump replaced in a tank in the basement. I had three estimates and only the one from David at Preferred Plumbing was reasonable. The others wanted to replace the whole system at twice the cost, but Preferred was quite happy quoting a price to replace just the failed pump. They gave a free estimate, came on-time, communicated well, explained the options and finished the job right away. Very pleased. Never felt pressured. Would highly recommend them.

Dave M.

Ask for David and Mario if you are looking for their service, they are really professional, especially for David, he knows everything about plumbing. My problem was solved and my bathroom is now in perfect shape with new faucets. My toilet problem was solved, too. Big thanks to them and I really recommend their services if you are having plumbing problems.

Gary L.

David provided exceptional service and surpassed our expectations. They agreed to come in on a Sunday to take care of an emergency job. We’d highly recommend Preferred Plumbing to anyone! David was warm, welcoming, light hearted and very detailed on what he was going to do to solve the problem while providing context on why the problem occurred.

Nathan S.

Eddie was here in less than an hour. Fast and great service! I definitely recommend Eddie to come fix your shower if it ever clogged up. Best service ever!!!!

Thank you Eddie

Roxy M.

Nice guys, showed up on time and were nice enough to pull out the camera and locator (as a free courtesy) to find the blockage in my landscape drain.

Already dark and cold, but they wanted to get right to work and took several attempts to get it all cleaned out as best as possible.
Will use again when the time comes.

Thanks guys!

Ken C.

Guys came out fast today and quickly cleaned my sewer line. We will be using their services in the near future. Thx!

Chris M.

My kitchen sink is clogged so I quoted a few companies on Yelp. Preferred Plumbing responded to my message quickly and was able to schedule me an appointment the next morning. Mario came on time and checked my pipe. He fixed my issue and cleaned up the mess for me. He was able to match a price I saw online. Great customer service and job well done!

Patrick W.

I was able to make a next day appointment. David completed the job quickly and checked his work thoroughly. I definitely recommend this company.

Michelle S.

My wife and I recently hosted a Friend’s Giving dinner at home and as always we had several dirty dishes to wash, so we used our dishwasher. An hour later we noticed a huge puddle of water under the sink, so we quickly turned off the dishwasher and cleaned up all the water. The next day we searched for a plumber to help fix our problem. After several calls, we weren’t satisfied with the answers we were getting, especially the answer to the question, “do you provide a free estimate?”. I then remembered of the several advertisements in our Church’s weekly Bulletin, and we found the number to Preferred Plumbing. We called and spoke to the owner, he obliged with free trouble shooting and estimate, so we set an appointment for 14:00 on Wednesday 12/11/19. Mario, the Plumber, was here waiting for me as I pulled into my driveway at 13:54. Mario, was courteous and very personable. He went right to work on troubleshooting the issue. After a few attempts at finding the root cause of the problem, Mario called David, his manager and owner. Over the phone, they worked together to trouble shoot the issue. Within thirty minutes David arrived at my house and together with Mario found the root cause of the problem and went to work. An hour later they were able to fix the problem and get my dishwasher working again. After several test runs we noticed that no water leaked. Problem Fixed! Thanks Mario and David for providing exceptional service. If you’re looking for knowledgeable and professional Plumbers, call Preferred Plumbing & Rooter Services, you won’t be disappointed.

Javier B.

Great service! Very responsive to my yelp messages, showed up on time, got down to business, super friendly, and gave me great information on my sewer system 🙂 What more can one ask for ?

Sarah C.

Thank you to David at Preferred Plumbing, for taking my call and having someone at my house within an hour of my call. While it was just a clogged sink, however when you only have 1 bathroom, it is an emergency. Mario was very nice & professional and did a great job, for a great price. Highly recommended!

Linda C.

David works very nice and efficient! I love the team

Solve the water leaking problem within an hour

Thank you!

My Range deliverer and installer told me he wouldn’t connect the range to my gas valve so he left me with a stove in the middle of my kitchen and an unexpected problem. I was confused and didn’t really know what to google but when I requested a quote from Preferred Plumbing Lindy L. responded to my quote inquiry within 10 minutes on a Sunday and explained why the guy was telling me no while also providing me a solution. Thank you for the quick response and help, it is truly appreciated.

Mario P.

If I could give 100 stars I would!
David is amazing!!! We had a leak in the hallway bathroom & was told that it was the shower spout by a previous plumber. Called them at about 1254pm and he was literally here within 15mins. David came out, told him what originally happened & what the previous plumber had said. He double checked where the leak was coming from, told us where it was ACTUALLY coming from and that there were 2 leaks, not 1 as the previous plumber had told us & gave me an on the spot estimate. Literally had both leaks repaired within 1.5 hours. We asked if he saw anything else & he gave us an estimate of what else he saw. Very reasonable prices, quick and efficient service, no pressure estimates & awesome personalities as well. We will definitely be using these guys whenever we need then. They are truly professionals who takes pride in their work!!!!

alyson t.

We highly recommend this company. They are quick to respond and very knowledgeable. David, Jason, and the whole team came out to fix a a couple issues with our multi unit sewer line. Got the problem fixed and will continue to use them for any plumbing needs we face. Thanks again

Stephany Y.

Great service,showed up early,work done

well,courteous,knowledgeable plumbers. Everything explained in advance,no surprises. Fair prices and would definitely use Preferred Plumbing again. Had issues in both bathrooms and in less than an hour all was fixed,thank you David and Mario……Dan from Chino Hills

Linda C.

Very impressed! Service was wonderful. Requested a quote and had an appointment within one day. They did an amazing job. We have issues with out shower drain clogging and thought it was from hair. They were able to identify some sort of plastic left in the drain from when the house was being built. Which makes sense because the drain is fairly large to clog from hair. Luckily we will never have a clogged drain in this shower again. But will definitely be calling Preferred Plumbing with any other plumbing needs.

Natalie G.

Had a sink / washer 2″ drain line stoppage on a Sat. Called several others who either didn’t answer or were unavailable. David called back in 15 min and said he would be here in 1 hour. Knocked on the door in 30 min. Worked for 2 hours to clean the drain pipes and found that a prior plumber had misdiagnosed the problem. David used his camera to show me that the original plumber (who made a mainline repair) made a mistake. David was able to get me fixed to hold over to contact original plumber to fix his mistake. Yes I highly recommend this company. Went the extra effort, on a Sat, to diagnose the problem instead of just telling me I was fixed. And price was reasonable. Thank you, will use you again.

Jon A.

Excellent service provided by Jason and David today!! I had initially messaged the company through yelp for a quote yesterday afternoon to inquire about a leak in our bathroom. They were quick to respond and said they could be out the next day! Today they came and inspected the leak for us. They were courteous and extremely professional they were even able to come earlier than the expected time slot we were originally given. I will definitely be referring Preferred Plumbing to family and friends. Thanks guys!

Phuong R.

This team was by far superb, David, Jason, Robert and Mario were all very respectful, knowledgeable, professional, and everything a satisfied customer expects. It only took 2 days to complete a whole replacement of a damage main drain form house side to sewer side. Camera views inside the drain of before and after to verify a well job done. Well worth the money spent. Will definitely have their business in the near future. Very very satisfied customer.

Eduardo A.

Great service and on a Sunday too when most of the other plumbing services were closed. David was very knowledgeable and courteous. Arrived on time to fix a leak in the bathroom and knew immediately the cause of the leak was to the very high water pressure. Wished I had called him sooner. Could have saved some money on repairs on the leak in the pipes in the yard.

Irene W.

Called them because of low water pressure on a few of our faucets.. they gave me advice over the phone and helped me fix it myself! Have some other issues that aren’t urgent will definitely be calling back soon.

Paul Y.

Robert came promptly to fix the issue I was having with my toilet. He quickly figured out what the problem was and walked me through how to fix it. I was impressed sign the prompt, friendly, knowledgeable service, especially because it was later in the evening. I have called other 24 hour plumbing services and had to wait up to two hours. Robert was here within a half hour and quickly knew what to do. Thank you for the great job! I will definitely call again!

Natalie H.

Labor Day weekend Sunday. Emailed a couple companies for availability to come replace a ball valve which failed resulting in needing to turn off all the water to the house.

First company (which was highly recommended from fb community group) never replied. Second company quoted a crazy high price. Preferred plumbing was able to quote a reasonable price based on pictures I emailed. Even better, they were able to come for the service in the morning ON LABOR DAY!

Like the other reviews describe, David clearly explained the work, did the job quickly and thoroughly.

Definitely recommend Preferred Plumbing to get the job done right and at a fair price.

Earl K.

Called at 7:30pm because my bathtub wouldn’t turn off after bath time and Robert showed up within the hour and the job was done by 9 pm! Very friendly, professional and efficient! Crisis averted, thank you!

Jennifer K.

Had a plumbing emergency at my rental and called these guys. Robert picked up right away and was very courteous. They got to my rental in 30 minutes to assess my leak and give me an estimate. They had the repair completed quickly and with no hassle. Excellent and fast service. Definitely will use them again.

Brian K.

Jason and David are awesome–they responded straight away when I reached out for a quote, fixed my shower quickly and efficiently and both are just super cool guys… highly recommend!

Chris G.

Our house water pressure was fluctuating and eventually had low water pressure throughout the house for a few weeks and we couldn’t even shower properly because of it. I messaged Preferred Plumbing in the morning today and they came out by 11am. They greeted me and introduced themselves professionally and I described the issue. They explained to me their diagnosis process and within a few minutes they already found the culprit, a bad pressure regulator. The qouted me a fair price and I proceeded with the repair. It took an and half including dissassembly, them running to the store to get a replacement and installation. Now everything is back to normal! Thanks guys!

Janzel P.

Amazing! I sent out a message via Yelp around 6am and they responded! They sent out 3 guys, 2 trucks, and were on time. Excellent communication via text and through Yelp. Quickly fixed the problem and offered solutions for prevention in the future. Fair pricing and honest company. Highly recommend this business.

David did an amazing job fixing my shower problem. Very professional and clean. Very knowledgeable! Great communication with me. I will definitely will be give him a call back and recommending his services!

Thanks guys . !

Steven L.

Thank you David for cleaning out our smelly drain. Great service! Highly recommended.

Mo L.

David was awesome! Answered my call right away and was here within 50 min on Labor Day weekend, Saturday night. He knew on the phone what the problem was before he arrived. Thanks David!

Christine N.

For such an awful situation we had the best experience with Preferred Plumbing. They were easy to talk to and gave us different options for problem solving. They communicated every step they took and just made us feel so comfortable with the big decisions we had to make. They were very fair in their pricing and even offered different payment options for the job. I would absolutely use this company again and have already referred them to a coworker. Thank you David, Jason, Mario, and Robert. You guys really came through and solved our drainage issue in the most efficient and professional way. After a weekend of digging up old pipes you left the yard looking the same way you found it. From beginning to end you guys were really great.

Christina L.

Our family had a plumbing issue at 9:30 pm on a Thursday night with our toilets, showers, and bathtub not draining. We called Preferred Plumbing and they had someone out to our house in about 30 minutes. David provided awesome service, explaining to us what went wrong and exactly how he was going to fix the issue. From the time we discovered our problem to the job being completed was about 2 hours! I hope we never have another plumbing problem but it’s comforting to know we’ve found plumbers that provide knowledgeable service if we ever do.

Robert G.

We had a slow draining sink, and got a lot of extra help when it became apparent that other issues with our plumbing were part of the problem too. They took charges off when that portion of the work was ineffectual then found the reason the slow drainage had continued. They did on the spot pipe replacement below the house and did their best to keep it within our savings.

Kim R.

Finding businesses that are open on Sundays is challenging enough, finding a business that is open AND can get to you in a reasonable time frame on a Sunday-even tougher-but David (and his assistant in training Mario) were available on a Sunday and showed up to address all my plumbing needs. I was grateful for their honesty, their walking me through what they were doing (I like watching repair work be done so hopefully I can learn a thing or two), their cleanliness, and their willingness to pick up parts that I ordered when the job ended up requiring a bit more work than originally thought. I ordered online and they picked it up and came back. David was able to give me fair prices and did honest work with a 1 year warranty on his service. I highly recommend David for your plumbing needs.

Kirsten T.

We had a clog at 10pm last night in the home we just purchased. All the showers, the toilets, everything just stopped. Nobody wants to have to search for a 24 hour emergency plumber when you’ve just moved in! David got here in less than 30 minutes, searched around in the dark for our clean out since we had no idea about it (we actually don’t have one), and got our system flowing in under 45 minutes! And best of all, he was just an all around nice guy. No high pressure tactics, super professional, and even looked through our home warranty with us to see if we’d be covered. It was a great experience for something you REALLY don’t want to have to do. By the way – I called four other “24/7” plumbers and STILL haven’t gotten a call back at 11am the next day. David and Preferred Plumbing will now always be our preferred solution!

Kerry W.

These guys were amazing! Very honest, got here extremely quick, and are very smart. They were also very friendly compared to other companies I have used. They have earned my permanent business for any plumbing I will ever need. Don’t call anyone else, you will regret it!

Shaun B.

My shower drain had a bad hair clog that I couldn’t clean out my self, David and Robert came out to my house with in a half hour. They quickly took the drain plug off, which I was having trouble removing to do job myself, which was tough to open. They used their electric powered plumbing snake and cleared out a huge hair clog. Put everything back in place and completed the job. They were professional and knowledgeable. I do believe I would use them again for my plumbing needs.

Miguel A.

Jason and David are truly masters at their crafts! Our shower head was leaking badly and we had to call up our friendly Plumbers Jason and David! They came fast and on time, they replied to our inquiry super fast, and what stands out to me and my family about Jason and David is their friendliness, professionalism, and affordable pricing! Thank you, thank you, thank you always for helping us with our problems Jason and David!

Tony C.

Fast response and great price! David and Robert were amazing! Called last minute and they arrived timely. Job well done, very friendly, and excellent customer service. Definitely calling them again in the future! Thank you!!!!

Patricia M.

I’m working at the property management company, and because the previous plumbing company that we hired were too busy to do the service, so, I have to find alternative plumber to taking care some emergency issue, therefore, I found this company. David is the person I speak to. He is responsible, quick respond, and experience person, so as their company too! They know the time is valuable for each one, with their quick respond, and fast solving skills, You are worry free!! They are now 1st plumbing company in my list. I will give them even 10 stars if could. I’m highly recommend them!!

Knight F.

2nd time used them for my house’s leaking issue.. love their fast service, call them late at night to ask for next morning appointment. They showed up right on time, identify the issue, gave me a price quote and started working right away. They are super friendly and get the job done right. Thank you!

Roxy C.

There isn’t enough good things that I can say about these guys. Had a leaky water heater called them out late on a Saturday and David and Jason came out quickly. although we ourselves had trouble finding the right water heater, they went above and beyond to help us find one that would work for our house. I will recommend them to all that I know for any plumbing needs, they definitely know what they are doing and have great customer service.

Thanks again, Kirk

Called David on a Sunday Mother’s Day afternoon regarding a leak coming from the overflow drain from our master bathroom tub. I sent him photos the problem and he was able to give me a quote over the phone. I had gotten a better quote from a different plumbing company and he agreed to beat their price. Better yet he was able to come the same day. So we made an appointment for 3pm. He was courteous and called me en route to let me know he was on his way.

Laid out plastic on the floor downstairs and went to work upstairs fixing the seal around the overflow. He was done in 30 minutes. The parts and labor come with a one year guarantee so if anything were to go wrong it’s covered.

Anyhow I’m happy with the experience and would recommend. Just be sure to get quotes from various plumbing companies for a good price comparison.

Christine F.

We had a clog late at night and called several plumbers. They were the only ones that answered on a Sunday night. David was able to come out within 30 minutes and cleared our clog. Prices were reasonable also! They will be our Preferred Plumbers from now on!

Cathy L.

David was fantastic! He was knowledgeable and efficient. He fixed our problem on a Saturday night at 11:00 PM – they truly are 24/7.

Kristina V.

David responded to my inquiry same day and came out quickly and found the leak from our shower. He showed me where it came from and even explained the process to me, as this was my first experience with a leak in our home. He even put me in contact with someone who does restoration repair to assess the damages and they set me up for a same day appointment as well. I appreciate that extra step! He was courteous and easy to talk to, and called me to give me a heads up when he was about 30 minutes away.

Christine C.

They are very nice, but their price is a bit too high. They helped me change the water regulator but first time they seems give me a broken one and it has very loud noise. But after contacting they came again to change another one without hassle.

Doraemon D.

Recently had to have a toilet & garbage disposal replaced & these guy did a real good job. They came out, same day, to take a look & gave me an estimate which was reasonable & on par with a couple of other estimates I had gotten. Work is solid & they seem like total pros, on the ball. Will definitely use them again for any future plumbing needs.

Jimmy M.

Had a water softening system installed at my residence and they did an amazing job. Both Dave and Jason are very knowledgeable. Would highly recommend.

S. G.

I sent out for a quote late on a Friday night (After 10pm), hoping I d get my response by morning. I got a response from DAVID within 10 minutes. He came over early the next day and took care of my issues. Highly recommend them. Customer Service was on point as well.

Josh A.

David was very great and also quick. He has plenty experience in what he does and was very friendly/polite when coming in to our home. Thank you for all the repairs that you did. Will definitely give you a call back if work needs to be done!

Jennifer M.

I had a no hot water issue in my bathroom. David came so fast and fixed real quick. He is so patient with us and told us a lot about plumbing.

Thank you David. Highly recommended.

Jessica Z.

I would like to thank David and Jason for their excellent customer service and professionalism. I scheduled an appointment and The team arrived on time. A very professional assessment was done for my bath tube to shower conversion was made and a price was quoted on the spot. The job requested today was to place a walk in shower pan on the floor and replace the old valves with updated controls. Concrete was removed and the correct diameter pipe was installed. Also, the old hot/cold valve was changed out to a modern singe valve. Pex tubing and copper piping was used to complete the wall install and when the job was completed the guys water tested to ensure no leaks. For the person that likes to diy their own I recommend this type of job to be left to the professional. David and Jason also detected some other concerns with pipe damage found and a future date will be scheduled for that. I will be completing the remainder of the job and insulate the walls. I can’t thank David and Jason enough. Hire this team and you won’t be disappointed.

Ruben A.

We had a leak and we didn’t know where it was coming from and we were in a panic. When David arrived today he put us at ease. He was quick and precise. He walked us through where the leak was coming from and what he needed to do to repair it. He was professional and patient. He even called a restoration company for us as we are new to this. He even gave us his personal cell to call if we have any other plumbing issues. Great company and great staff for sure!

Aisha C.

Jason came over to look at 2 different plumbing issues. He was very kind and informative when walking me through the issues, potential solutions, and future preventative actions. When it came to pricing, he was transparent, informative, and competitive with prices I saw online when researching. If a plumbing problem arises in the future, they have my business. Will request Jason as well. He was an excellent representative!

Elizabeth G.

First off was really impressed with the quick response and that they were able to come to the house in a little over an hr notice. Dave showed up and was super friendly. We have a cellar that he had to crawl into to be able to see where the problem was. Dave took photos of the problem area to show us and explained the best way to fix the problem. He took time to make sure we understood all options. Once we gave him the ok it took him about an hour to finish the work. He did a great job and we will be using this company again in the future.

Scott M.

We had a bit of a plumbing emergency the other night and were in desperate need of a 24/7 plumber to help us out. After making a few calls, I requested a quote on Yelp and Preferred Plumbing and Rooter Services was there for the rescue. We were given a quote and were informed that David would be arriving in a little over an hour. He was early and got right to work. He fixed our issue in no time at all and even helped out with another issue we didn’t even know we had. Could not recommend this company enough. Thanks so much to David and Preferred Plumbing and Rooting Services.

Jim C.

We had a major pipe burst upstairs which caused a serious leak in our ceiling downstairs at 2am. David from Preferred Plumbing & Rooter was quick to respond, polite and professional. He arrived within less than an hour of receiving the call, quickly fixed the problem, spent time to explain the issue, and arranged for a restoration company to come ASAP. The price was reasonable and my family was impressed by the fast and friendly service. We will call them if we have any future plumbing emergencies.

Mahrukh M.

David was great!!!!

Was able to get appt the same day I contacted him. He arrived before the scheduled time, was extremely efficient and showed me the whole process.

Definitely recommend this company and will use for my next plumbing issue!!!

Ellen M.

I cannot sing enough praises for Preferred Plumbing. We had a back up on our main sewer line that was a literal old faithful of raw sewage. It was out of our league to attempt to repair. Dave quickly responded to my Yelp message– like in a few short minutes. He was at my house in an hour. A quick inspection led to a quick affordable solution. We also took the time to investigate a shower leak. Dave was personable, kind, and very helpful. Please don’t hesitate to contact him.

Kellie S.

David did a great job installing my pot filler. Took the time to explain to me what he was doing. Work was done clean and very professionally. Thank you very much Preferred Plumbing.

Rene’ L.

Found sewer line backed up at night and reached out to David at Preferred Plumbing. He showed up within 30 minutes! He ran snake down the main drain and pulled out some root! Problem fixed within 30 minutes! He also provide many suggestion for permanent fix! I will definitely use them in the future!!!

Highly recommended!!!

Ryan H.

Very pleased with my experience with Preferred Plumbing and Rooter Services. Arrived on time for our appointment – polite and helpful – listened to my requests and got to work. David was able to fix the entire list of things I needed done. Highly recommend this company!

Jill H.

They did a great job for me in replacing the old waterline to the fridge. They gave me 2 quotes: the most economical and the one they’d recommend. I liked having a choice. Had a leak on the fridge a couple of months later and wasn’t sure if I should call them back or a refrigerator repair person. He come over immediately, had to run to Home Depot to get abpart, fixed it at no charge but recommended I call a refrigerator repair person to replace an old part that might spring a leak again. He said he would have done it if he could have gotten the part. They also replaced the main line to the house and did an awesome job on that. I had them back a few weeks later to do some repairs on the bath tub/shower. All is working well, and they were reasonable with their prices. I would definitely recommend them!

Connie L.

I called the number and no one answered, but shortly after I received a text apologizing for not answering and asked if I still needed services. I texted them back and they knew what the problem was with our bathroom faucet. David and Jason were very polite and professional, exactly how every plumber should conduct themselves. They fixed the problem and everything works great! I took off a star for their prices; they were just way too high for what they did. I paid more in their labor than for the mechanic to fix my car. So great service and work, yet too pricey.

Angie M.

David and Jason were amazing! They went above any beyond. They came over to give us a quote and were able to start working on repairs the same trip! They were personable, professional, and explained exactly what the problems were and how they would fix them (in a way that I, a non-plumbing person, actually understood). Super impressed. I can’t imagine calling anyone else for plumbing!

A J.

David was responsive, respectful and knowledgeable. He will be my preferred contact for plumbing moving forward. He went above and beyond the call of duty and did so with a smile on his face. Great guy. I truly appreciate everything he did for me and my family in regards to our plumbing needs. Thanks, David!

Joe L.

Very happy with these guys. Had a leak from a hose in my kitchen. I did a search and came across “Preferred Plumbing” and glad I did. David came out to the house and about an hour latter kitchen was up and running again. Little over priced but that’s fine last min thing so it’s cool all good.

Ty David

Nick W.

Talked to one of the guys on the phone to ask about a job. I ended up not needing them but they gave me good advise and seemed pretty honest. Ill definitely consider them the next time i need plumber

Edgar P.

David & Jason came out on a Sunday night ( no extra charge ) and took care of my plumbing issues. Reliable , honest and economical compared to everyone else I called. I will def call them back If I ever have any more issues . Thanks Guys 🙂

Marisella M.

These guys were terrific!!! And so quick and professional!!! I am going to recommend them to everyone!!

Irene K.

David and Jason are absolutely the best! My husband and I recently purchased a new home and found out there were some major issues with our plumbing! They were so patient and kind explaining everything and getting the work done quickly and efficiently. They come quickly for any issues that arise and are kind, helpful, and affordable! I would not use any other plumber ever again!

J B.

David was amazing! I called him asking for a quote, he came within the hour and fixed our issue, no problem. We had a bolt rust off the bottom of the toilet due to previous installers not sealing the toilet bowl down correctly. He went above and beyond to fix the issue! He even tightened the toilet seat, without me even asking. David explained everything to me, took pictures and sent it in an email with my receipt. He’s an honest, hard working man that gave me a great price! He’s someone you can trust! Thank you David for your quick and wonderful services!

Lisa S.

David and Jason saved us on the 4th July , we had guests over for a pool party and one of the kids put something down the toilet and we ended up needed it fixed.
After calling around finally found a company that would come out ASAP

Thank you for saving the day.

Kandy S.

I had a drainage problem under my concrete patio. David, our technician, was able to restore and fix my 100% blockage problem. He went far beyond what was to be asked to get the job done from what was expected to be an easy job. Pricing was competitive, but I liked the honesty with this company. He scoped and showed me on camera what the problem was and explained options to remedy the situation. The owner even stopped by to ensure quality. I will definitely call them back again.

C S.

Professional company recommended by our neighbors. They’ve been successful at flushing many homes in the community! Fast and efficient. It will be an annual service!

Kim B.

Had issues with my water heater , late in the evening . David offered to come , but I had a long day at work and asked if he could come the next morning. He arrived early and got to work. Seemed like an honest guy and only fixed the issue. I thought the price was very reasonable ..

Thank you

Jerry G.

Excellent service. We contacted them due to high water pressure aka our pipes were about to burst and they came out immediately. Jason and David are really courteous. Awesome customer service and nice to work with. It is so refreshing to locate a business that is reasonable in price and not trying to pull a fast one on you. Plus gets the job done. I highly recommend them to anyone and everyone. If we have any other plumbing or drainage problems we definitely will contact them. You won’t be disappointed.

Cortney L.

Wow preferred plumbing has saved the day for us twice! We had a major plumbing leak and had no idea where it was coming from. They did an amazing job locating the problem and fixing it in a very tricky location. They took great care to make the entry point as destruction free as possible. They were clean, courteous and honest!

Our second problem was the very old water heater in our rental home and they once again saved the day installing a new water heater and disposing of the old one while working around my renters tight schedule. They are the best! Recommend them to all my friends and family!

Laurie P.